Personalized Engraving Information: Please leave the information that you would like engraved on the items in the personalization box.
• Size : 18oz
• Double wall vacuum insulated
• Doesn’t retain or impart flavors
• No BPA, phthalates, lead, or other toxins
• 18/8 food-grade 304 stainless steel, no liner, 100% stainless interior
• Insulates hot beverages up to 6 hours, cold beverages up to 24 hours!
• All items are laser engraved so the marking is permanent.
Processing time: 3-5 business days
Shipping time (for US): 7-10 business days
Overseas shipping (except US): 10-15 business days
These are based on date in average.
More or less time may needed for different items.
Please don't worry, order as soon as possible, delivery in time.
Eligible for return: Wrong or damaged item (Except for customer's error personalization information).
Return within 7 days after delivery date.
Refund & Exchange issued within 5-7 business days.
Customer's address is not detailed, leading to the items be returned to us, 50% partial refund. The items has been delivered to its place, the customer did not receive it. Please contact the local post office . If still no result, 30% partial refund.
If you didn't get a reply from us after sending your email, the reason may be:
1.It come to our rubbish bin, so we didn't see it.
2.We replied but the message has been blocked into your transh.
Whatever, please contact us by Facebook Messenger asap, our Facebook is:CupsIdeas or click here: